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Digital Pre-Listing Kit Triggers
Digital Pre-Listing Kit Triggers

How to set automatic notifications regarding your clients use of the digital pre-listing kit

Iain French avatar
Written by Iain French
Updated over 3 years ago

The digital pre-listing kit is an amazing tool that allows you to send your vendors confirmation of their appraisal appointment, provide them with information about you and your office, and allow you as an agent, to gain some valuable insight into their values and expectations.

You can now be automatically notified by email and sms when your client opens this digital pre-listing email AND when they complete the vendor questionnaire.

Open Notification Trigger

To ensure you receive both email and sms confirmation when your client accesses their digital pre-listing email, you must first activate the pre built trigger within your LockedOn.

  • Go to the Engine section of LockedOn

  • Click the View All button within the Triggers box

  • Find the trigger titled Digital Pre-List Kit - Page View

  • Click the Edit button to the right of this title

  • Turn the Active switch on (green) in the top right hand corner

  • Be sure to click the green Edit Trigger button at the bottom of the side menu.

Survey Completed Notification Trigger

To ensure you receive both email and sms confirmation when your client accesses their vendor survey from the digital pre-listing email, you must first activate the pre built trigger within your LockedOn.

  • Go to the Engine section of LockedOn

  • Click the View All button within the Triggers box

  • Find the trigger titled Digital Pre-List Kit - Survey Complete

  • Click the Edit button to the right of this title

  • Turn the Active switch on (green) in the top right hand corner

  • Be sure to click the green Edit Trigger button at the bottom of the side menu.

You can now go into the property file and see the responses your vendor has provided to the vendor questionnaire. These responses will offer you crucial insight into your clients expectations prior to your appraisal appointment.

To view vendor questionnaire responses

  • Search/Select address from Properties section

  • Click the Lifecycle tab. This will take you to the Appraisal tab automatically

  • Scroll down until you see the section marked Digital Pre-listing Gateway

  • Vendor survey questions and responses will appear below the link box

Please note: only admin user or account holders can access the triggers section of LockedOn.

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