By using LockedOn's step-by-step property transfer feature, you can easily transfer ownership of a settled property from the vendor to the purchaser without losing any sales data, tasks or communication records.
How to transfer a property
Click on Properties in the main menu
Click on the property you wish to transfer
Running vertically on the right hand side, you will see a property summary section, starting with a property image and bed/bath/car details. Please ensure there is a buyer file linked here. If this is missing, please refer to the article "Linking a purchaser" for instructions.
Below the bed/bath/car details is the Transfer Property button. Click this button to launch the Transfer Property Feature.
Please note: the transfer property button will only show if the property status is Exchanged, unconditional or settled. You must have a settled date entered on the sales advice tab for the transfer to work.
Walking through the Transfer Property feature
Within this feature, you can make adjustments to both your vendor and purchaser records, including:
Removing outstanding tasks
Assigning new DNA plans
Setting new postal addresses
Adding / removing client tags (e.g. landlord)
These options show in the right hand sidebar for both parties under Seller Questions and Purchaser Questions. Once you have configured the settings as you need, click the green Transfer Property button at the bottom of the side menu to complete the process. LockedOn will then complete all the necessary actions for you, checking off each required task on the left hand side.
Once the process is complete, a confirmation message will appear - and you're done!
Please Note: You will now have two property files in your database with the same address. This is correct. One property file will have a status of Settled and will contain all of the previous vendors information including sales data. The other property file will have a status of Potential and will record the progress of your relationship with the new owner (purchaser).